Privacy Policy

We take your privacy seriously and value the privacy of your personal information. We comply with the Privacy Act (1988) and the Privacy Amendment (Enhancing Privacy Protection) Act 2012, including the Australian Privacy Principles, which came into force in March 2014. This privacy legislation governs how we collect, store, use and disclose personal information.

Information we collect

Clinical Insight Australia (CI) only collects personal information that individuals agree to provide. This includes name, email address, job title and state. We also collect information about which events individuals register for and attend. We do not have visibility of, or keep, an individual’s credit card information.

Our web hosting provider also collects limited information when an individual visits our website. This information includes the IP (Internet) address of the device people use to visit our site, the domain name (if applicable), and the date and time of the visit to our website. Our web hosting provider also collects information regarding the pages individuals visit, links people click on our site, links from other websites people use to visit our site, and the type of browser they use. However, this information is anonymous and is only used for statistical and website development purposes. Our web hosting provider is an Australian company and is therefore also governed by the privacy legislation referenced above.

Our website uses cookies. A cookie is a message from a website to a web browser, which is stored by the browser and then sent back to the website each time a page is visited on the website. Cookies allow us to measure how long people visit our site and which pages are visited. These data are only measured at the aggregate level and are not viewed on an individual basis. Most browsers are set to accept cookies, but you can change this setting in your web browser’s Preferences or Settings menu.

How we collect your information

We collect personal information that individuals provide through our website. This is provided at an individual’s discretion. This happens when an individual chooses to join our mailing list via the online form or when an individual registers for an event. Individuals can opt out of email contact at any time.

How we use your information

CI uses the aforementioned personal information for the purpose of providing information about an event for which an individual has registered, newsletters, certificates of attendance and to advise of upcoming events.

Disclosure of your personal information

We will never sell your information to third parties. We exchange your personal information with our service providers that assist us with customer contact and website hosting services. These service providers are located in Australia and the United States of America. We will never provide your personal information to other third parties unless required by Law.

How we store your information

Any personal information we hold is stored on secure servers that are protected in controlled facilities in Australia and the United States of America. Please note that the internet should not be treated as a secure environment and any information you send is done so at your own risk.


Individuals have the right to request personal information that we store about them. They also have the right to request correction of information that we store about them. To do so, please contact us at


If you have a complaint about our handling of your personal information, please contact us at